Terms and Conditions at Spinrise Casino

Welcome to Spinrise Casino. These Terms and Conditions govern your use of our website, mobile app, and all associated services. By registering an account or placing a bet, you agree to comply with these terms, our Privacy Policy, and all applicable laws and regulations. Please read this document carefully and contact our support team via live chat or at [email protected] if you have any questions.

1. General Terms

1.1 Operator

Spinrise Casino is operated by Spinrise Gaming Ltd., licensed and regulated by the Malta Gaming Authority (MGA) under license number MGA/CRP/XXXX/2024.

1.2 Eligibility

You must be at least 18 years old (or the minimum legal gambling age in your jurisdiction) and physically located in a supported region to use our services.

1.3 Acceptance

By creating an account via Login or Register form, you confirm that you understand and accept these Terms and Conditions, including any future amendments.

2. Account Registration and Obligations

To access real-money games, you must register and maintain a valid account.

2.1 Account Creation

Provide truthful and complete information when you sign up, including name, email, date of birth, and country of residence.
Choose a secure password and keep your login credentials confidential.
You may be asked to verify your identity by uploading documents in Account Settings to access higher withdrawal limits.

2.2 Account Usage

Only one account per person, household, address, IP address, or payment method is permitted.
You agree not to share or sell your account. Any breach may result in account suspension and forfeiture of funds.
You are responsible for all activity conducted under your account.

2.3 Restricted Regions

Spinrise does not accept players from jurisdictions where online gambling is prohibited.
A current list of restricted countries is available in Terms and Conditions and Account Settings.
If you move to a restricted region, you must close your account or self-exclude indefinitely via Responsible Gaming.

3. Deposits and Withdrawals

Managing your funds is secure and straightforward.

Accepted Methods: Credit/debit cards, e-wallets, bank transfers, cryptocurrencies. Minimum deposit: $10 (or currency equivalent).
Processing Times: Deposits are instantaneous; withdrawals are processed within 12–24 hours for e-wallets and crypto, and up to 72 hours for bank transfers.

3.1 Withdrawal Policy

Withdrawals can only be requested by logged-in users via Cashier.
Verification documents must be approved before funds are released if you exceed standard limits.
We reserve the right to apply a maximum withdrawal limit per transaction (e.g., $5,000) unless otherwise agreed in writing.

4. Bonuses and Wagering Requirements

Every promotional offer is subject to specific terms.

4.1 Bonus Terms

Bonuses such as welcome matches, free spins, and cashback are detailed in our Bonus Center.
No-deposit bonuses must be claimed within 7 days of account creation; deposit-match bonuses within 30 days.
You must not use bonuses with disallowed payment methods (e.g., Skrill, Neteller) unless explicitly permitted.

4.2 Wagering Requirements

All bonus amounts and free-spin winnings carry specific wagering requirements (e.g., 35× the bonus).
Game contributions vary: slots 100%, table games 10%, live casino 5%.
You may not place bets exceeding $5 per round when wagering bonus funds.

Failure to meet these conditions may result in the bonus and related winnings being voided.

5. Responsible Gambling

Spinrise is committed to promoting safe play.

Set deposit, loss, and session limits in Responsible Gaming at any time.
Temporary self-exclusion is available for 24 hours, 7 days, or longer.
Seek help from organizations such as GambleAware or Gamblers Anonymous if you believe you have a gambling problem.

6. Dispute Resolution and Jurisdiction

We strive to resolve all disputes fairly and promptly.

Initial Step: Contact our support team via live chat or email ([email protected]).
Escalation: If unresolved, you may file a complaint with the Malta Gaming Authority.

6.1 Governing Law

These Terms are governed by Maltese law.
Any legal action must be brought exclusively in the courts of Malta, unless local regulations mandate otherwise.

7. Intellectual Property and Legal Rights

All content on Spinrise’s site and app—logos, graphics, game software, text—is the intellectual property of Spinrise Gaming Ltd. or its licensors.
You may not reproduce, distribute, or create derivative works without express written permission.

8. Privacy Policy

Your personal data is handled according to our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to the data practices described therein.

9. Amendments to Terms and Conditions

Spinrise reserves the right to modify these Terms at any time.

Notification: We will notify registered users via email or in-app messages at least 14 days before changes take effect.
Acceptance: Continued use of our services after the effective date constitutes acceptance of the updated Terms.
Archive: Previous versions of these Terms will be available upon request via support.